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1. Account-Wide Holiday Settings and/or Holiday Templates

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   27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

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   HD Managers line commented  ·  Jan 5, 2021  ·  Edit…  ·  Delete…

   Posting in behalf of the customer.Customer want to have the option to set rule/template for his call queue groups that call get still route back to the IVR menu during holiday

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