← RingCentral Ideas

Settings and activity

2 results found

  1. Permanently minimize the AI Notes and Transcript box

    72 votes
    New  ·  20 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Doug commented  · 

    This is a terrible feature- I agree with everyone else. I should be able to turn this off and never see it. I don't use it and I will likely never use it.

  2. dial pad fixed on the screen

    10 votes
    Implemented  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Doug commented  · 

    Two things on the dial pad for the soft phone in the app....the fact that it pops up in the middle of the application, covering other details behind it is beyond stupid. Why would you do that? What if I want that information? Do I really need to minimize my phone pad to get to it? Really dumb.relatedly, I am constantly opening now windows and covering my ringcentral while I'm working. When my call ends, I struggle to figure out which window I need to click on in order to open it up and hang up. You should add a way to 1) open the dial pad on it's own, outside of the RC app window and 2) lock it in place, on top of everything else I might open. That way it's always there.