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1. Account-Wide Holiday Settings and/or Holiday Templates

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   21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi everyone, this is under development now. Current plan is to have available late Q4 2024. Will keep everyone updated if dates change. Thank you!
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   Front commented  ·  Jul 1, 2021  ·  Edit…  ·  Delete…

   I have custom IVR rules that are in use most of the time because of the way our business is configured. I have a custom rule for holidays that needs to supercede the custom rules that are operating most of the time. It's very straighforward.

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