Settings and activity

216 results found

1. share dashboard

   15 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jan 23, 2025

2. Turn Off Extension Dialing Options

   61 votes

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   Under Review  ·  15 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jan 13, 2025

3. Permanently minimize the AI Notes and Transcript box

   85 votes

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   20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi all, when the call screen/ dialer is popped out of the app, you are now able to minimize the AI Transcript and Note screen. Please ensure you are on the latest version of the app for this update. Thank you!

   Marie supported this idea  ·  Jan 10, 2025

4. Allow for custom Dial by Name greeting.

   18 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jan 7, 2025

5. Block the ability to transfer calls from one site to another site

   25 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jan 6, 2025

6. Automatically enable 911 location services for any new user or device.

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Nov 6, 2024

7. Admins to see users that downloads their call logs

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Nov 6, 2024

8. Missed Call on IVR after hours Call logs

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Nov 6, 2024

9. Incoming caller id name instead of special number

   4 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Nov 6, 2024

10. Add 933 dialing support to allow for testing of our 911 Notifications

    23 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Oct 22, 2024

11. Forwarding Main Company Number Calls Directly To An External Number

    39 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jul 3, 2024

12. Disable DTMF Codes/Shortcuts

    14 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jul 3, 2024

13. Ability for chat group admins to add hashtags to chat groups

    10 votes

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    New  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jun 27, 2024

14. Auto enroll users to pre-defined chat groups based on their role

    10 votes

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    New  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jun 27, 2024

15. Automatic Call Recording

    18 votes

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    New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jun 7, 2024

16. RingCentral App Compatibility with Azure Virtual Desktop

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jun 6, 2024

17. Add physical addresses to reports as a tab

    12 votes

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    1 comment  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  May 16, 2024

18. Upvoting System for Questions in Team Chats

    6 votes

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    0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  May 14, 2024

19. Having the ability to search contacts via company name using RingCentral Unified app

    20 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  May 14, 2024

20. Multiple Voicemail Greetings

    200 votes

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    Future Consideration  ·  56 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Apr 30, 2024