Settings and activity

251 results found

1. Warm Transfer to CCRN's

   21 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Marie supported this idea  ·  Apr 7, 2026

2. monitoring end device

   4 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: App Connect  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Apr 3, 2026

3. Issue when porting numbers when Teams is enabled on RC temporary phone number

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   6 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Apr 1, 2026

4. Ability for Super Admins to enable users on Not Activated Status

   11 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Mar 31, 2026

5. Colour options for beer emojis

   17 votes

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   New  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Mar 20, 2026

6. Allow "Call Queue" numbers to be enforced in Caller ID Restriction settings

   22 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Mar 12, 2026

7. Account-Wide Holiday Settings and/or Holiday Templates

   251 votes

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   27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

   Marie supported this idea  ·  Mar 9, 2026

8. Allow Multiple IdP Configuration for SSO (Simultaneous Microsoft & Google Auth)

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Mar 4, 2026

9. Outbound Caller ID Search

   28 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Feb 18, 2026

10. Option to turn off EOL Device Notification in the Admin Portal.

    6 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Feb 10, 2026

11. Change display name for video calls

    10 votes

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    New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Feb 6, 2026

12. Expand SMS ID Options in Workflow Builder

    7 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jan 26, 2026

13. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    326 votes

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    Planned  ·  102 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jan 16, 2026

14. RingCX Agent: Ability to Modify Voice Connection Options for Agents

    10 votes

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    Under Review  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jan 14, 2026

15. Restore deleted text messages

    79 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jan 12, 2026

16. Remove nonsense webpage when RC Desktop plugin fails

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    24 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jan 6, 2026

17. Option to bulk download or forward voicemail to an email address in admin portal

    28 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Dec 17, 2025

18. Feature Request: Ability for Administrators to Hang Up All Calls in Queue

    10 votes

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    New  ·  0 comments  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Dec 3, 2025

19. Permission individual users to choose their outgoing number for specific calls, from any site in a multisite setup.

    10 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Nov 24, 2025

20. Detailed info in Call Log or Analytics

    13 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Nov 19, 2025