Settings and activity

259 results found

1. Agent-Level Access to ACE Scorecards

   10 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Oct 19, 2026

2. Granular Control to Disable Remote/Dial-In Voicemail Access

   21 votes

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   New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Oct 13, 2026

3. Include Recipient's Name in Fax Transmission Confirmation Emails

   12 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Oct 13, 2026

4. Admin Control over AI Assistant Feature Access

   9 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Sep 15, 2026

5. Granular Outbound Caller ID (OBCID) Restrictions & Group-Based Controls in RingEX

   16 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jul 30, 2026

6. Custom Recipient Selection & Follow-Up Options for Feedback Requests

   9 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE for RingCX  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jul 24, 2026

7. Admin Roles and Permissions Access Control

   33 votes

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   New  ·  4 comments  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jul 21, 2026

8. Feature Request: Admin Email Notifications for "Report Issue" Submissions

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jul 8, 2026

9. Self Service Custom Configs (Poly)

   26 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  May 21, 2026

10. Warm Transfer to CCRN's

    22 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Apr 7, 2026

11. monitoring end device

    4 votes

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    New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: App Connect  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Apr 3, 2026

12. Issue when porting numbers when Teams is enabled on RC temporary phone number

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    10 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Apr 1, 2026

13. Ability for Super Admins to enable users on Not Activated Status

    13 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Mar 31, 2026

14. Colour options for beer emojis

    23 votes

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    New  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Mar 20, 2026

15. Allow "Call Queue" numbers to be enforced in Caller ID Restriction settings

    28 votes

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    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Mar 12, 2026

16. Account-Wide Holiday Settings and/or Holiday Templates

    257 votes

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    30 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

    Marie supported this idea  ·  Mar 9, 2026

17. Allow Multiple IdP Configuration for SSO (Simultaneous Microsoft & Google Auth)

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Mar 4, 2026

18. Outbound Caller ID Search

    28 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Feb 18, 2026

19. Option to turn off EOL Device Notification in the Admin Portal.

    6 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Feb 10, 2026

20. Change display name for video calls

    10 votes

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    New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Feb 6, 2026