Settings and activity

224 results found

1. An ability to set up multiple scheduled report deliveries

   4 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Subscriptions  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Oct 6, 2025

2. sms performance report

   64 votes

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   Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Oct 6, 2025

3. Allow Use of any Number as Caller ID by Any User from Any Site

   40 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Sep 29, 2025

4. Allow a custom rule to change call handling between internal and external calls

   20 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Sep 29, 2025

5. Enhance IVR configuration to customize timeout conditions including how many times to repeat announcement

   30 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Sep 29, 2025

6. Hi, Could we have an option to download the Business Analytics reports in a pdf and excel format the same as the Performance reports?

   12 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Sep 29, 2025

7. Option to Clear Password History or Allow Previous Password Reuse

   7 votes

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   Marie supported this idea  ·  Sep 25, 2025

8. Company Fax Number option to enable and disable

   34 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Sep 24, 2025

9. Remove Automatic check on "Add opt-out message" when sending SMS

   39 votes

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   New  ·  8 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Sep 18, 2025

10. Ability to Download Qos Reports

    75 votes

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    Future Consideration  ·  3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Sep 16, 2025

11. Allow QoS Data to be pulled via API

    15 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » APIs  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Sep 16, 2025

12. Schedule report for QoS calls data

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    13 votes

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    New  ·  1 comment  ·  Analytics & Reporting » QOS  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Sep 16, 2025

13. Pull QoS call score via API

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    21 votes

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    New  ·  5 comments  ·  Analytics & Reporting » QOS  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Sep 15, 2025

14. Add "Missed Call" handling to Delegate Line Groups

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Sep 12, 2025

15. Receive missed call notification for delegated calls

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Sep 12, 2025

16. Export message data in a readable format like a conversation in the app

    33 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Sep 10, 2025

17. Have 911 call information on the Analytics page

    16 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Sep 9, 2025

18. Bulk license transfer for Cost Center

    15 votes

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    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Sep 5, 2025

19. Allow for Call Transcripts to be Backed Up via RC Archiver

    16 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Sep 4, 2025

20. RingCX Feature Request: Native Integration for RingEX Call Queue Transfers

    14 votes

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    New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Sep 4, 2025