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1. Shared SMS were multiple users can receive and send SMS on specific number

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   161 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This function is supported by our Beetexting integration today! Learn more here: https://www.ringcentral.com/apps/beetexting.

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   Andrea commented  ·  Feb 18, 2021  ·  Edit…  ·  Delete…

   This feature is really needed! Text message handling like the call queue. If you send the text to only one person it defeats the purpose of random call queues, and if you have the notification email going to everyone, then everyone will try to answer instead of one person.

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