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1. Shared SMS were multiple users can receive and send SMS on specific number

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   130 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024. 

   
   

   Planned for Q2 2024.

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   Andrea commented  ·  Feb 18, 2021  ·  Edit…  ·  Delete…

   This feature is really needed! Text message handling like the call queue. If you send the text to only one person it defeats the purpose of random call queues, and if you have the notification email going to everyone, then everyone will try to answer instead of one person.

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