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  1. Get Billing invoice as Excel file

    5 votes

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    2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Chevonne commented  · 

    The new billing center is not as helpful as we would like. Previously I could at least copy and paste the data from the page into Excel to manipulate the data ... with your new billing center all I can get is a PDF and I cannot break it out easily. This easily adds hours to my workload. Please fix ASAP.

    Chevonne supported this idea  · 

  2. Shared SMS were multiple users can receive and send SMS on specific number

    618 votes

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    125 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  3. Text from the same main user number

    341 votes

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    59 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    Updated 9/8/23: This has been moved to Q1 2024Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings. Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings). This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: Add a text message queue similar to the call queueTexts should go to multiple users