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  1. Allowing warm transfers from Ring Central desktop to the Contact Center

    38 votes

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    New  ·  3 comments  ·  RingCentral Contact Center » Contact Center  ·  Admin →
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    James commented  · 

    We have been an RC customer for 3 years and had this issue from the beginning. Not sure if this will ever be resolved.

  2. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    321 votes

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    Planned  ·  102 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    James commented  · 

    We would like to automate this manual process and have the information autofilled with the user's information. Disclaimer in the fax cover sheet is a must as well.Thank you,James