Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )
Hello, we would like to use our Custom Fax Cover page for the entire company, (users with extensions) We must provide a disclaimer on our fax cover page as we send faxes with sensitive data. Currently our only option is to assist each of our end users to use the RC App or RC Phone App walking them through adding the custom cover page, and using the application to send faxes. We'd prefer to use SMTP / email to send out faxes, but then it reverts to using the templates provided by RingCentral. Currently it is 'Contempo' but it does not include a disclaimer. This is VERY important to our organization!Thank you,
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Dennis commented
Please add this today.
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Dennis commented
How many votes does it take to add this feature? This is a basic requirement for all centralized fax solutions.
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Dennis commented
How many votes does it take to add this feature? This is a basic requirement for all centralized fax solutions.
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Michael Campbell commented
Any follow up on this issue? Trying to distribute and manage a word document for 200 staff with no ability to do so through the admin portal is ridiculous.Is it possible to disable individual default templates?
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Keith McElmury commented
We need our fax cover sheets to have a legal confidentiality statement in the footer area but there is no way to do that, other than add it in the notes field. Would be nice to be able to customize the fields of the cover page other than creating a separate word doc for each user.
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James Sadlowski commented
We would like to automate this manual process and have the information autofilled with the user's information. Disclaimer in the fax cover sheet is a must as well.Thank you,James
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Mark Royette commented
To have the option to Customize the cover page inside the application every time they send a fax instead of downloading and editing through a document file and then uploading it.
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Promedical IT commented
Center for Sight Las Vegas - request to have this feature added.
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Main Business Line commented
Same use case for Office@Hand account UID 250646106. $MRR 28,373.85.Needing to be able to implement custom fax cover page providing a disclaimer.
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GA ascherhag commented
We are in need of this feature as well
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Jason Dickey commented
We are also in need of this as well. Does this inability break the SLA?
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Michelle Southard, DO commented
This is vital for healthcare businesses. Please implement this as soon as possible!
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Mary Kunce commented
I am adding to this chain of posts regarding the compliance issues that we are facing in healthcare companies, due to the inability to establish a standard Fax cover sheet for all of our RingCentral users. We operate across multiple locations, but we have our medical records department centralized in our main office. It is a violation of company compliance policy and regulatory guidelines to use the kind of workarounds being suggested. This needs to be a standard part of configuration at the time of onboarding your new clients to RingCentral.
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Cody Sumner commented
This is so vital for your healthcare companies. Sure there is the workaround to do it for each user, but nobody has the time for that and trying to show staff how to do it is not gonna work either. Hope this gets implemented soon so we can utilize it company wide!
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Brian Kannady commented
To those following this thread who absolutely can't use this system without their legal approved notice, I've gotten around that via an Exchange Online rule that forces emails destined for domain rcfax.com to have that as a footer (and to use TLS). It is UGLY on the fax, but it does get there.
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Brian Kannady commented
Jumping on the bandwagon here. We can't really use this feature until we can get the disclaimer forced
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Craig Rhinehart commented
It's disappointing that this has been pushed out for "future consideration." The ability to have a company-wide cover page should be a basic feature of any network fax system. The app should not have been designed without this feature in the first place, and it should be added as soon as possible.
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Hi All, apologies for my mistake. I will coordinate this with one of our Product Managers. I'll put back the status of this idea to "planned." I appreciate your patience in this matter.
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jesse Barnes commented
One of the ideas was closed was to assigned custom cover sheets to users
with extensions, i do not see where this has been implemented? -
Jaime Quinones commented
I don't see that it's been implemented either.