Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )
Hello, we would like to use our Custom Fax Cover page for the entire company, (users with extensions) We must provide a disclaimer on our fax cover page as we send faxes with sensitive data. Currently our only option is to assist each of our end users to use the RC App or RC Phone App walking them through adding the custom cover page, and using the application to send faxes. We'd prefer to use SMTP / email to send out faxes, but then it reverts to using the templates provided by RingCentral. Currently it is 'Contempo' but it does not include a disclaimer. This is VERY important to our organization!Thank you,
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Jimmy commented
I see it's been years since this has been requested. What good is this poll?
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Royce commented
any update? Its been 2 years
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Bob commented
RING CENTRAL!!! YOU HAVE HAD YOUR CLIENTS ASK FOR THIS FOR 2 YEARS, PLEASE PRIORITIZE THIS!!!
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Dennis commented
Please add this today.
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Dennis commented
How many votes does it take to add this feature? This is a basic requirement for all centralized fax solutions.
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Dennis commented
How many votes does it take to add this feature? This is a basic requirement for all centralized fax solutions.
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Jessa commented
Ability to set a default fax cover page for entire users in the account.
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Jessa Remo commented
Ability to set a default fax cover page for entire users in the account.
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Michael commented
Any follow up on this issue? Trying to distribute and manage a word document for 200 staff with no ability to do so through the admin portal is ridiculous.Is it possible to disable individual default templates?
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Keith commented
We need our fax cover sheets to have a legal confidentiality statement in the footer area but there is no way to do that, other than add it in the notes field. Would be nice to be able to customize the fields of the cover page other than creating a separate word doc for each user.
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James commented
We would like to automate this manual process and have the information autofilled with the user's information. Disclaimer in the fax cover sheet is a must as well.Thank you,James
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Mark Royette commented
To have the option to Customize the cover page inside the application every time they send a fax instead of downloading and editing through a document file and then uploading it.
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Promedical commented
Center for Sight Las Vegas - request to have this feature added.
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Main Business Line commented
Same use case for Office@Hand account UID 250646106. $MRR 28,373.85.Needing to be able to implement custom fax cover page providing a disclaimer.
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GA commented
We are in need of this feature as well
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Jason Dickey commented
We are also in need of this as well. Does this inability break the SLA?
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Michelle commented
This is vital for healthcare businesses. Please implement this as soon as possible!
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Mary commented
I am adding to this chain of posts regarding the compliance issues that we are facing in healthcare companies, due to the inability to establish a standard Fax cover sheet for all of our RingCentral users. We operate across multiple locations, but we have our medical records department centralized in our main office. It is a violation of company compliance policy and regulatory guidelines to use the kind of workarounds being suggested. This needs to be a standard part of configuration at the time of onboarding your new clients to RingCentral.
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Unit Clerk Fax commented
This is so vital for your healthcare companies. Sure there is the workaround to do it for each user, but nobody has the time for that and trying to show staff how to do it is not gonna work either. Hope this gets implemented soon so we can utilize it company wide!
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Maria Susana commented
customer wants to be able to set custom cover page as default cover for all users