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  1. 5 votes

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    Sayed Nazir commented  · 

    Currently, in ServiceWeb there is no information about customer credits remaining, especially within the Billing section. This typically results in the customer contacting the accounts team, which then raises a billing case to identify the outstanding credits. Customers also receive credit memos that indicate their credit balance, however, this isn't updated in real-time. Some form of a count of 'credits' remaining can incentivize customers to run short POC's to implement new projects without needing to raise separate funds from the business.

    Sayed Nazir shared this idea  · 
  2. 5 votes

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  3. 8 votes

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