← RingCentral Ideas Settings and activity 2 results found Allow multiple supervisors to monitor a call simultaneously 72 votes Vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Under Review · 15 comments · Phone & Messaging » General Phone · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! Your importance score has been recorded. We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating An error occurred while saving the comment Layer 3 commented · Jun 16, 2026 · Edit… · Delete… This would be a huge improvement for the training of call center employees Save Submitting... Layer 3 supported this idea · Jun 16, 2026 Turn off DND from Online account admin portal 13 votes Vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Under Review · 0 comments · Phone & Messaging » Admin Portal · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! Your importance score has been recorded. We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating
This would be a huge improvement for the training of call center employees