← RingCentral Ideas

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5 results found

  1. Dashboard for agents in RingCX | Agent platform.

    15 votes
    New  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Kyle commented  · 

    I completely agree. This needs to be a feature. Especially for remote workers. We are on a hybrid schedule and aren't in the same room to display our dashboard on a TV 3 days of a week.

    Kyle supported this idea  · 

  2. RingCX -- Ability to default "Stay On Call" either on or off

    21 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Kyle supported this idea  · 

  3. RCX - Toggle for "Admin" and "Analytics" tile visibility on the RCX "Welcome" page

    13 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Kyle supported this idea  · 

  4. dashboards data refresh time

    53 votes
    Future Consideration  ·  3 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Kyle supported this idea  · 

  5. Lock down domains associated with our Company & Reporting on it

    15 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?