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1. Adjust how missed calls are categorized for group calls

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   59 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status

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   Nikola commented  ·  Mar 17, 2022  ·  Edit…  ·  Delete…

   It would be great feature so everyone actually knows if they have missed call or someone answered call.Issue in my company when client calls group and when someone picks up I have 20 people calling back that number because they don't know if it's answered and it looks like spamming on the Clients side.

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