Settings and activity
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212 votesImplemented · AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) respondedThis is now available for RCV in app! To turn on: navigate to Settings - Video - Allow incoming calls while in a meeting.There is a an on/off option available for enablement. If you would like automatic DND for all calendar events, not just RC Video meetings please vote here: https://ideas.ringcentral.com/ideas/CUSTCOM-I-2239
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This is by far the most frustrating thing about RingCentral. The call waiting feature or mute notifications while on the call should be the top priority for your service. It is infuriating that my reps are getting a call ringing in their ears while speaking to anyone including our clients that can hear this. Very unprofessional. If this is not fixed soon we will have to find a new solution.