Settings and activity

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1. Ability to turn off call quality survey for agents.

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   8 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi everyone, while there is great value in understanding the experience of our customers, we have heard the feedback, and we have greatly reduced the frequency of this particular survey on agents calls.
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   Joel commented  ·  Jul 25, 2022  ·  Edit…  ·  Delete…

   Turn it off, please. It is starting to become a daily irritant for many users.

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