Settings and activity

4 results found

1. Comprehensive Call Tracking in Business Analytics - Including Call Queue and Individual User Extensions

   19 votes

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   Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Rico supported this idea  ·  Sep 30, 2025

2. Mark email that did not have an agent reply as "Solved" rather than "Ignored"

   10 votes

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   Future Consideration  ·  1 comment  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Rico supported this idea  ·  Sep 16, 2025

3. RCX - Realtime Dashboard Access

   9 votes

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   New  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Rico supported this idea  ·  Aug 1, 2025

4. Add Rotational setup for call queue

   28 votes

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   8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rico supported this idea  ·  Jun 18, 2025