Settings and activity

45 results found

1. Enhance Agent States

   61 votes

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   Planned  ·  3 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Karl supported this idea  ·  Aug 2, 2024

2. Dequeue setting per queue

   48 votes

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   Planned  ·  2 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Karl supported this idea  ·  Aug 2, 2024

3. dashboards data refresh time

   60 votes

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   Future Consideration  ·  4 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Karl supported this idea  ·  Aug 2, 2024

4. RingCX -- Integration with MVP / RingEX Improvements (Single Pane of Glass)

   110 votes

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   Planned  ·  16 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Karl supported this idea  ·  Aug 2, 2024

5. Chat Inactivity Timeout Settings

   11 votes

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   New  ·  0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Karl supported this idea  ·  Jun 27, 2024