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3 results found

  1. Staff want a different ring tone for external calls verses internal calls.

    42 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Greg commented  · 

    The separate ring tones would help a bunch. I also wish there was a specific tone for announced call transfers.

    Greg supported this idea  · 

  2. Transferred calls ring back to original person if the person the call was transferred to can't/doesn't answer

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Greg supported this idea  · 

  3. Be able to retrieve a call that was transferred

    10 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Greg commented  · 

    We are a busy B2B supplier with a small sales team. We answer all calls live within two rings. When I transfer a call to another user and they don't pick up right away I want to be able to get it back like I could on other phone systems. Our clients do not like being sent to voicemail. We have kept a strong client base by giving them great live service when they call. Aways a human on the line.

    Greg supported this idea  ·