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  1. Analytics access to see DND status from Take all calls to Do not accept call queue calls

    17 votes

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    Under Review  ·  3 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Matthew commented  · 

    This would be a very important feature to ensure productivity of staff across the board

    Matthew supported this idea  · 

  2. Paging Group Device to Receive Page increase to 65 Devices

    36 votes

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    Under Review  ·  12 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Matthew commented  · 

    This is critical as we are always scrambling to juggle phones that can receive pages, and we can't have overheads everywhere.

    We have 43 exam rooms in our biggest site, so having 65 devices would be fantastic.
    Thanks

    Matthew supported this idea  ·