Settings and activity

3 results found

1. Reporting for Current Time Zone

   4 votes

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   Future Consideration  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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   Shannon supported this idea  ·  Apr 23, 2024

2. Ability to change analytics time zone as needed

   7 votes

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   Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Shannon supported this idea  ·  Apr 23, 2024

3. Change color of lettering to red when agent goes into RNA Status.

   8 votes

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   Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Shannon shared this idea  ·  Apr 23, 2024