Settings and activity

27 results found

1. Name or number of the RingCX user should show as caller ID if they call RingEX internally

   22 votes

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   Under Review  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Salvador supported this idea  ·  Dec 29, 2025

2. Preserve Agents’ extension as Caller ID for Internal Calls

   12 votes

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   Future Consideration  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Salvador supported this idea  ·  Dec 29, 2025

3. Feature Request: Configurable Extended Session Persistence Across RingCentral Web Domains

   6 votes

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   New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Salvador supported this idea  ·  Dec 24, 2025

4. Need RingCX for CTI to support automatically moving a Task from a converted Lead to its Contact

   16 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Salvador shared this idea  ·  Dec 17, 2025

5. Identify percentage of RingCX calls that are recorded

   3 votes

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   New  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Salvador shared this idea  ·  Dec 16, 2025

6. Disabling Fax

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Salvador supported this idea  ·  Nov 4, 2025

7. ability to turn off incoming fax

   12 votes

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   1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Salvador supported this idea  ·  Nov 4, 2025

8. Option to Fully Disable Fax Capability on Voice Numbers

   10 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Salvador supported this idea  ·  Nov 4, 2025

9. Wrap Time / After Contact Work

   130 votes

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   Future Consideration  ·  12 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Salvador supported this idea  ·  Oct 10, 2025

10. AI notes for Conference calls

    26 votes

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    Planned  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Salvador supported this idea  ·  Oct 6, 2025

11. Recordings Delivery Audio Format

    11 votes

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    New  ·  0 comments  ·  RingCX » Call & screen recording  ·  Delete…  ·  Admin →
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    Salvador supported this idea  ·  Sep 11, 2025

12. The ability modify queue events in RingCx priority in a single queue event.

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    5 votes

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    New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Salvador supported this idea  ·  Aug 29, 2025

13. Have 911 call information on the Analytics page

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Salvador supported this idea  ·  Aug 26, 2025

14. Individual contact listings per site code

    25 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Salvador supported this idea  ·  Jul 31, 2025

15. Sync Real-Time Dashboard Edits After Sharing

    30 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Salvador supported this idea  ·  Jul 23, 2025

16. International Calls Report please

    25 votes

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    Under Review  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Salvador supported this idea  ·  Jul 3, 2025

17. RingCentral Video participant list report

    2 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Salvador supported this idea  ·  Jul 3, 2025

18. Ability to get a list of attendees

    5 votes

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    Future Consideration  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Salvador supported this idea  ·  Jul 3, 2025

19. Add Page count on fax when generating a report from REPORT>CALL LOG

    20 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Salvador supported this idea  ·  May 20, 2025

20. Enable recording disclaimer in RCV

    11 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Salvador supported this idea  ·  Apr 29, 2025