Settings and activity

23 results found

1. Identify percentage of RingCX calls that are recorded

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   New  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Edit…  ·  Delete…  ·  Admin →
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   Salvador shared this idea  ·  Dec 16, 2025

2. Disabling Fax

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Salvador supported this idea  ·  Nov 4, 2025

3. ability to turn off incoming fax

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   1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Salvador supported this idea  ·  Nov 4, 2025

4. Option to Fully Disable Fax Capability on Voice Numbers

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Salvador supported this idea  ·  Nov 4, 2025

5. Wrap Time / After Contact Work

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   Future Consideration  ·  12 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Salvador supported this idea  ·  Oct 10, 2025

6. AI notes for Conference calls

   22 votes

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   Planned  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Salvador supported this idea  ·  Oct 6, 2025

7. Recordings Delivery Audio Format

   11 votes

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   New  ·  0 comments  ·  RingCX » Call & screen recording  ·  Delete…  ·  Admin →
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   Salvador supported this idea  ·  Sep 11, 2025

8. The ability modify queue events in RingCx priority in a single queue event.

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   5 votes

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   New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Salvador supported this idea  ·  Aug 29, 2025

9. Have 911 call information on the Analytics page

   16 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Salvador supported this idea  ·  Aug 26, 2025

10. Individual contact listings per site code

    24 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Salvador supported this idea  ·  Jul 31, 2025

11. Sync Real-Time Dashboard Edits After Sharing

    26 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Salvador supported this idea  ·  Jul 23, 2025

12. International Calls Report please

    25 votes

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    Under Review  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Salvador supported this idea  ·  Jul 3, 2025

13. RingCentral Video participant list report

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Salvador supported this idea  ·  Jul 3, 2025

14. Ability to get a list of attendees

    5 votes

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    Future Consideration  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Salvador supported this idea  ·  Jul 3, 2025

15. Add Page count on fax when generating a report from REPORT>CALL LOG

    20 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Salvador supported this idea  ·  May 20, 2025

16. Enable recording disclaimer in RCV

    11 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Salvador supported this idea  ·  Apr 29, 2025

17. Feature Request: Continuous Call Monitoring

    12 votes

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    0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Salvador supported this idea  ·  Apr 15, 2025

18. Schedule download of User list

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Salvador supported this idea  ·  Apr 11, 2025

19. Restrict users from changing the profile picture

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Salvador supported this idea  ·  Apr 8, 2025

20. When a callback request is offered to the agent, the agent can reject or answer the call using the RingCX agent application.

    26 votes

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    3 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminSergey (Group Product Manager, RingCentral) responded

    This issue has been resolved and callback calls now provide option to the agent to answer or reject, as expected.

    Salvador supported this idea  ·  Apr 8, 2025