← RingCentral Ideas Settings and activity 2 results found RingSense QM Report - Interaction Arrival AI Analytics RS4RCX QM Dashboard.xlsx 70 KB 16 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Needs More Information · 5 comments · RingSense & AI » RingSense AI for RingCX · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Norman supported this idea · Sep 13, 2024 Change agent state through Max Supervisor 107 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Planned · 19 comments · Contact Center & RingCX » Other · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close An error occurred while saving the comment Norman commented · May 28, 2024 · Edit… · Delete… this is typically a standard feature in a CC environment, so it will enable us to stay on par with standard supervisor functionality. Save Submitting... Norman supported this idea · May 28, 2024
Norman
supported this idea
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Norman
supported this idea
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this is typically a standard feature in a CC environment, so it will enable us to stay on par with standard supervisor functionality.