← RingCentral Ideas

Settings and activity

5 results found

  1. Allow agent status to be managed at contact centre level and not account level

    1 vote
    New  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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    Louise shared this idea  · 

  2. Missed Call as Engaged/ Busy tone

    2 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Louise supported this idea  · 

  3. View Ring CX Realtime dashboards in minutes and seconds.

    57 votes
    Future Consideration  ·  7 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Louise supported this idea  · 

  4. Queue Answered seconds rate in RingCx Historical report

    9 votes
    Implemented  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Louise supported this idea  · 

  5. Dashboard view modification

    22 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Louise supported this idea  ·