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Settings and activity

5 results found

  1. Allow agent status to be managed at contact centre level and not account level

    1 vote

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Admin →
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    Louise shared this idea  · 

  2. Requesting to have a feature to hear engage tone/busy tone if the user has a call.

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Louise supported this idea  · 

  3. View Ring CX Realtime dashboards in minutes and seconds.

    93 votes

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    Implemented  ·  7 comments  ·  RingCX » Realtime & historical analytics  ·  Admin →
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    Louise supported this idea  · 

  4. Queue Answered seconds rate in RingCx Historical report

    9 votes

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    Implemented  ·  0 comments  ·  RingCX » Other  ·  Admin →
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    Louise supported this idea  · 

  5. Dashboard view modification

    22 votes

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    Future Consideration  ·  0 comments  ·  RingCX » Other  ·  Admin →
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    Louise supported this idea  ·