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4 results found

  1. change the Character limit with caller ID

    10 votes

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    3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Katelyn commented  · 

    Critical to instill trust in our outbound connection attempts! Critical update - need ASAP.

    Katelyn supported this idea  · 

  2. Remove abandoned calls where someone hangs up at 8 sec or less

    12 votes

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    New  ·  4 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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  3. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    649 votes

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    Future Consideration  ·  103 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Katelyn supported this idea  · 

  4. View only mode in Business Analytics

    1 vote

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    0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Katelyn shared this idea  ·