← RingCentral Ideas

Settings and activity

3 results found

  1. Auto populate HUD Extensions with assigned can be monitored group members

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Telelink commented  · 

    We are an Ignite Partner with RingCentral and this HUD feature is critical to many customers. A recent update essentially wiped out their HUD visibility, and we are getting a lot of complaints that the only way to put them back is manually 1 at a time for every user to add every other user. This is a HUGE negative effect on their productivity, particularly for large organizations. There needs to be a way to add ALL users from the company at one time like we do for "intercom" permissions, etc.

    Telelink supported this idea  · 

  2. Disable file sharing by default

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  3. Add support for Polycom phone pagination feature

    5 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Telelink commented  · 

    This idea was shared over a year ago! This is a feature that your competition, Nextiva, has available and has for several years. The technology is out there, just go get it.

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    Telelink commented  · 

    Without this feature, the Poly phones are not a good solution. This functionality has been around since 2020 and other cloud providers already have this issue solved. Please make this a priority.

    Telelink supported this idea  ·