Auto populate HUD Extensions with assigned can be monitored group members
So in Ring central as an Admin, you are able to create Call monitoring- groups. Each group has the "Can monitor" and the "Can be monitored". But in order for a "Can monitor" to view the "Can be monitored" members in their Ring central app, they have to manually add the individual extensions of the "Can be monitored" under the HUD Extensions--add an extension. It will be efficient if the RC app can auto populate monitored group members to a Can monitor's HUD extensions for monitoring purposes.
Joel
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We are an Ignite Partner with RingCentral and this HUD feature is critical to many customers. A recent update essentially wiped out their HUD visibility, and we are getting a lot of complaints that the only way to put them back is manually 1 at a time for every user to add every other user. This is a HUGE negative effect on their productivity, particularly for large organizations. There needs to be a way to add ALL users from the company at one time like we do for "intercom" permissions, etc.