Settings and activity
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2 votesLance shared this idea ·
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6 votesLance supported this idea ·
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19 votes
An API that allows to subscribe for events when RingSense processes a new call recording is implemented. See here for details: https://developers.ringcentral.com/guide/ai/ringsense
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I am hoping this can be worked out to where RingSense transcripts, follow-ups, summaries, etc. can either be integrated into Agency Zoom, NowCerts or other CRM/AMS, or if the direct integration isn't available to be able to send via Zapier.