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  1. Shared SMS were multiple users can receive and send SMS on specific number

    1,354 votes

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    313 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.


    Thank you!

    Renee supported this idea  · 

  2. SMS Monitoring

    55 votes

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    8 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Renee commented  · 

    It is critical for our office to have central texting that all employees can send from and respond to from the main phone number as the caller ID. We would hope that we could tag who sent it and/or tag who responded to the customer.

    Renee supported this idea  ·