Settings and activity

3 results found

1. Sync RC status with Microsoft Office (Teams/Outlook)

   123 votes

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   3 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminPratyusha (Senior Product Manager, Productivity, RingCentral) responded

   GA in 2H 2023. 

   User guide: https://support.ringcentral.com/article-v2/Navigating-presence-sync-as-a-user-in-Microsoft-Teams.html?brand=RingCentral&product=RingEX&language=en_US

   Admin guide: https://support.ringcentral.com/article-v2/Navigating-presence-sync-as-an-admin-in-Microsoft-Teams.html?brand=RingCentral&product=RingEX&language=en_US

   Ericom supported this idea  ·  Jun 26, 2024

2. Unified status in Presence sync between MS Teams Embedded App and RC App

   41 votes

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   10 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Ericom supported this idea  ·  Jun 26, 2024
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   Ericom commented  ·  Jun 26, 2024  ·  Edit…  ·  Delete…

   Sync Teams Away Status with RC HUD, rather that showing user as offline in the RC HUD, when they are actually just away in Teams

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3. Sync Teams Status with RC Status

   32 votes

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   Implemented  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Ericom supported this idea  ·  Jun 26, 2024