Skip to content

Settings and activity

2 results found

  1. 468 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Mac commented  · 

    Please put this at the top of your dev list, RC. The inability to report on these very key KPIs and statuses is mind-blowing for a platform the size of RingCentral. Thank you!

    Mac supported this idea  · 
  2. 25 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Mac commented  · 

    This NEEDS to be implemented into RC's Analytics and reporting. They have the data, they must give us the means to view and download this data.

    Our current workaround is via Geckoboard, which we use to view many of our metrics throughout the organization. They somehow have DND status (real-time) as part of their library of RC metrics that they can pull from RC and display.

    If Geckoboard can pull the data from RC, then surely RC can give us the real-time DND status of each user and the user DND history.

    Mac supported this idea  ·