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  1. SMS Retention

    124 votes

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    Under Review  ·  37 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Jaden commented  · 

    I work in healthcare, and the documentation of events that happen is critical. We send 5000 messages a month, and I lose all my history every month that passes.

    Jaden supported this idea  · 

  2. Filter the calls/SMS coming from the main number and direct number on RingCentral Application

    2 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Jaden commented  · 

    Need a way to differentiate my texts in my inbox. I dont know what is critical (direct line) and what is being handled by team (Main line). Requires me to watch my inbox constantly.

    Jaden supported this idea  ·