Filter the calls/SMS coming from the main number and direct number on RingCentral Application
Filter the calls/SMS coming from the main number and direct number on RingCentral Application.
We are able to view the phone number dialed or sent an SMS when we open the information of the call/SMS. It would be better if there is a way to have it separated so that we can identify immediately if the call/SMS came from the main line or any number in the account
2
votes
Iam
shared this idea
-
Jaden
commented
Need a way to differentiate my texts in my inbox. I dont know what is critical (direct line) and what is being handled by team (Main line). Requires me to watch my inbox constantly.