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  1. Disable "AI is taking notes" when on call

    147 votes
    36 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.


    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.


    Thank you!

    An error occurred while saving the comment
    Happy Play commented  · 

    THIS IS CRITICAL PLEASE!!!!

    Happy Play supported this idea  · 

  2. adjust how AI notes summarize calls

    12 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Admin →
    How important is this to you?
    Happy Play supported this idea  ·