Ability to Disable AI Announcement.

Right now, we can only customize the AI announcement. We would like to disable it completely without disabling the AI Note feature.

We already have a notification stating that calls are being recorded, so if we are taking notes it gives a second notification which is really disruptive to the call. If we are notifying them of the recording that should cover the notes portion too. I want a way to turn off this notification.

Having the ability to turn off the "AI is taking notes" recording so customers do not hear, while still taking notes.

I hope to see this need to vocalize everything with RC mutable in future updates.

while we enjoy the feature, it's annoying that the system TELLS us it's taking notes on every call and usually during the part the member is telling us their name or other important information We would like to continue to have AI take notes but just not say anything

It would definitely be nice to have the recording start as soon as the call connects instead of interrupting the conversation that's already begun. Please work on the enhancement to offer the option for when the recording plays.

Need the ability to Turn off AI taking notes with call queue calls only

Critical! We should have the option to just turn it off rather than having to do a workaround..... silly

Ability to disable AI voice prompt, the customer wanted to remove the "AI is taking notes"

The transcription feature is great, but the anouncment 5 seconds into a conversation is a huge distraction and confuses our clients.

I'm having problems with our business, I'll deactivate this feature for now. It's very useful but this flaw is terrible.

Just record an empty "custom" prompt.

I understand if we need to do it but sometimes it happens well into the call. It's inconsistent with the timing so it's hard to work around. if it happens at the very beginning everytime, staff would be able to pause until it states it's announcement but it's not consistent so it definitel ybreaks the flow of conversation every time.

It's bad enough that I have to go back to the "calls" tab after every single call to prevent the call window from not opening up separately from the rest of the app, but having now to press a button to collapse the "notes" feature at the start of every call is equally annoying. Please leave the interface alone so that we don't have to keep pressing a button to normalize things; especially on a per-call basis!

We need the ability to completely disable the AI note taker

Please Disable "AI is taking notes''!!!!!!@!!!!

it's filled that something is not working well when I'm talking to a client and during our talk something overlaps our conversation. and the client asking if there is anyone 3rd in this conversation. this making so much problem and its needs to be removed!!!

We already say we are recording earlier in the call and this is just another unneeded one.

Really need to have the option to turn off the announcment. It interupts the greetign of the person answering the phone and is off putting to clients.

My 2 cents here. This is causing our customers to think we are spam callers, which is understandable given how bad spam calls have gotten in recent times. I would also likely hang up immediately if the first thing I hear is some robotic voice saying "AI is taking notes". I've had to call back a customer and practically yell frantically "WAIT WAIT DON'T HANG UP THIS IS A PERSON THIS IS NOT A SCAM CALL". I can't imagine how this was so overlooked.