← RingCentral Ideas

Settings and activity

2 results found

  1. Disable "AI is taking notes" when on call

    139 votes
    35 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.


    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.


    Thank you!

    Damien supported this idea  · 

  2. Silence Transcribing Announcement

    27 votes
    New  ·  3 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Damien commented  · 

    An amazing feature rendered useless. Transcribing calls is a huge benefit and would've removed the necessity for utilizing a 3rd party tool (whisper).

    Damien supported this idea  ·