← RingCentral Ideas

Settings and activity

2 results found

  1. Ability for Queue managers to be notified when call is waiting

    27 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Kathleen supported this idea  · 

  2. Disable session timeouts for Live Reports

    6 votes
    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Kathleen supported this idea  · 
    An error occurred while saving the comment
    Kathleen commented  · 

    I keep Live Reports running all day so I can monitor my team's status. The report will time out after about 30 minutes requiring me to log back in repeatedly throughout the day. It is something that has started to occur recently when it never did for years and years. It is very annoying.