Settings and activity

4 results found

1. Allow widgets to display data when clicked over hovered over.

   1 vote

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Edit…  ·  Delete…  ·  Admin →
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   Kane shared this idea  ·  Jun 10, 2025

2. Generate analytics reports showing detailed call queue report

   32 votes

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   New  ·  5 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Kane supported this idea  ·  Jun 10, 2025

3. Individual Call Lifecycle

   17 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Kane supported this idea  ·  Jun 10, 2025

4. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

   645 votes

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   Future Consideration  ·  103 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Kane supported this idea  ·  Jun 10, 2025