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  1. Remove Automatic check on "Add opt-out message" when sending SMS

    60 votes

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    New  ·  10 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Lucky Duck commented  · 

    We do not want an opt-out option included in our text messages. We do not send spam or unsolicited texts. Occasionally, RC automatically selects this option, and when messages are sent, we later realize it was checked. This creates the impression that we are sending spam, which is not our intent and does not reflect how we communicate with our customers.

    All of our text messages are sent in direct response to requests from our repeat customers. We also send invoices and payment information to customers and they are happy to receive this communication.

    We are building a personal relationship with our customers!

    Lucky Duck supported this idea  · 

  2. disable the SMS opt out box

    36 votes

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    New  ·  9 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Lucky Duck supported this idea  · 
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    Lucky Duck commented  · 

    We do not want an opt-out option included in our text messages. We do not send spam or unsolicited texts. Occasionally, RC automatically selects this option, and when messages are sent, we later realize it was checked. This creates the impression that we are sending spam, which is not our intent and does not reflect how we communicate with our customers.

    All of our text messages are sent in direct response to requests from our repeat customers. We also send invoices and payment information to customers and they are happy to receive this communication.

    We are building a personal relationship with our customers!