Remove Automatic check on "Add opt-out message" when sending SMS
When any of our users send a new sms message, the "Add opt-out message" is by default checked. We want that to be unchecked automatically.
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Lucky Duck
commented
We do not want an opt-out option included in our text messages. We do not send spam or unsolicited texts. Occasionally, RC automatically selects this option, and when messages are sent, we later realize it was checked. This creates the impression that we are sending spam, which is not our intent and does not reflect how we communicate with our customers.
All of our text messages are sent in direct response to requests from our repeat customers. We also send invoices and payment information to customers and they are happy to receive this communication.
We are building a personal relationship with our customers!
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Zach
commented
Please look into this right away! It is unnecessary for Canadian users and a real nuisance to 'uncheck' every time we are connecting with our clients and contacts
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ARMA
commented
text messages are intended solely for my employees. I do not want any unnecessary additions or disclosures included
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Humberto
commented
I agree this does not make sense, when you already have a relationship with your customers, maybe when sending a first time message, but not for every new text message
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Ervin
commented
This is nonsense. My messages are directly to my clients. I don't want my customers seeing this when it's the first time I've messaged them.
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Michael
commented
Please provide a way to change the default behavior of the Add opt-out message checkbox. We need it turned off by default.
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T
commented
I would request that there be a setting to disable the default message for my whole account. This is quite annoying for me clients. It is very critical to me.
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Sunshade
commented
Please remove default checked box...it should be something you pick in settings. We don't need this check box for our clients.
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Andrew
commented
Please REMOVE this!!!!!! Or at least make it an option to view this. I mistakenly check this off way too often. I am using RC as a communication tool to support clients, not marketing.
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DYS
commented
Why? Please make it an option to take this off the screen, we don't want to accidently send this to a customer, we don't want anyone to opt out