Settings and activity

5 results found

1. Audit Trail Scheduled Reporting

   11 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Subscriptions  ·  Delete…  ·  Admin →
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   Jeremy supported this idea  ·  Oct 7, 2024

2. Need option to schedule reports in Business Analytics with PDF

   78 votes

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   3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminGurpreet (Principal Product Manager, Platform, RingCentral) responded
   Jeremy supported this idea  ·  Oct 7, 2024

3. Enhanced Performance Report: Incorporating Missed Calls in Call Queue KPIs

   52 votes

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   7 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Jeremy supported this idea  ·  Oct 7, 2024

4. Performance report align with user call logs

   99 votes

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   11 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminGurpreet (Principal Product Manager, Platform, RingCentral) responded

   Performance reports are old legacy reports, which will pave way to business analytics. In business analytics, we have call records, and we will see if we can align call records with call logs.

   Jeremy supported this idea  ·  Oct 7, 2024

5. RinCentral Adoption & Usage data Integration with Slack Channels

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   1 vote

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   New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Edit…  ·  Delete…  ·  Admin →
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   Jeremy shared this idea  ·  Oct 7, 2024