Settings and activity

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1. Call waiting / Busy

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   3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Needs More Information  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hello, please provide additional details for this ask. Is a current setting your are using not working as desired? Thank you!

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   Victor commented  ·  Jun 24, 2025  ·  Edit…  ·  Delete…

   I'm just here to add to the obvious lack of the features in this functionality. The manual DND solution is absurd. We would like calls to forward when busy to another member of the users call queue or another call queue.
   I really hope this is addressed soon.

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   Victor supported this idea  ·  Jun 24, 2025