A 5 user maximum for voicemail boxes to be shared with an employee is incredibly shortsighted, especially when there is no other way to grant a manager access to his team's voicemail boxes. We have a call center where it is extremely important that voicemails be responded to quickly even if the employee who received the call is out. The fact that a manager can only monitor 5 voicemail boxes total is ridiculous.
Jeff
supported this idea
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A 5 user maximum for voicemail boxes to be shared with an employee is incredibly shortsighted, especially when there is no other way to grant a manager access to his team's voicemail boxes. We have a call center where it is extremely important that voicemails be responded to quickly even if the employee who received the call is out. The fact that a manager can only monitor 5 voicemail boxes total is ridiculous.