This is huge issue. We have field service techs that we use the RingCentral Messaging to communicate with. There is no reason for them to get a call from an outside number. They should only be communicating with employees. Had we know this from the start we may have chosen Slack. I guess we are going to need to revisit this.
This is huge issue. We have field service techs that we use the RingCentral Messaging to communicate with. There is no reason for them to get a call from an outside number. They should only be communicating with employees. Had we know this from the start we may have chosen Slack. I guess we are going to need to revisit this.