← RingCentral Ideas Settings and activity 2 results found manager with live reports should have access to site reports with no access to user management 1 vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea New · 0 comments · Phone & Messaging » Admin Portal · Edit… · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating William shared this idea · May 18, 2025 Performance Reports to Sync with Business Analytics Report 15 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Under Review · 2 comments · Analytics & Reporting » Other · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating An error occurred while saving the comment William commented · Aug 9, 2024 · Edit… · Delete… If they add (Queue Time/IVR Time/Live Talk to the export fields they already have under Performance report>Calls it would also work, because we can do the calculations outside when we export. Save Submitting... William supported this idea · Aug 9, 2024
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If they add (Queue Time/IVR Time/Live Talk to the export fields they already have under Performance report>Calls it would also work, because we can do the calculations outside when we export.