AEC is a new RingCentral customer. We were shocked to learn this seemingly basic function isn't included in our industry-leading solution.
Our constituents are reporting that our toll-free caller ID is showing as Potential Spam, Toll-Free Number, and even Beauty Pro Distributors. Our organization's name is regularly spoofed by bad actors in an attempt to collect payments from our membership. Having an incorrect caller ID on our "actual" calls exacerbates the problem.
This is a significant concern for AEC. We are looking at options other RingCentral to address the problem.
Robert
supported this idea
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AEC is a new RingCentral customer. We were shocked to learn this seemingly basic function isn't included in our industry-leading solution.
Our constituents are reporting that our toll-free caller ID is showing as Potential Spam, Toll-Free Number, and even Beauty Pro Distributors. Our organization's name is regularly spoofed by bad actors in an attempt to collect payments from our membership. Having an incorrect caller ID on our "actual" calls exacerbates the problem.
This is a significant concern for AEC. We are looking at options other RingCentral to address the problem.