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  1. Shared SMS were multiple users can receive and send SMS on specific number

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    315 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.


    Thank you!

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    Andrew commented  · 

    Please provide a clear and accurate timeline for the implementation of shared SMS inboxes. It's disappointing that smaller VoIP competitors can offer this essential feature, while RC continues to delay its delivery.

    Suggesting a third-party plugin with added costs as a workaround is not an acceptable solution for our service team. A shared SMS inbox function should be a standard, included feature.

    Andrew supported this idea  ·