We were using Shared Lines and logging into the old RC Phone App with the shared line phone number and password for texting. Unfortunately, the sunsetting of the RC Phone app has forced us to convert to Call Queues and designate one user for the Shared SMS Inbox with a couple of SMS Boosters per location. We lost MMS and email notifications of received texts. Currently exploring other alternatives.
Adam
supported this idea
·
We were using Shared Lines and logging into the old RC Phone App with the shared line phone number and password for texting. Unfortunately, the sunsetting of the RC Phone app has forced us to convert to Call Queues and designate one user for the Shared SMS Inbox with a couple of SMS Boosters per location. We lost MMS and email notifications of received texts. Currently exploring other alternatives.