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  1. Archiving AI Summaries

    12 votes

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    New  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Laurie commented  · 

    This is crucial that we be able to have transcripts and summaries to be archived just like our call recordings. We never know if we will need to rely on such information in an eviction or court proceedings.

  2. SMS Retention

    124 votes

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    Under Review  ·  37 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Laurie commented  · 

    It is essential in our business to be able to review texts if something comes up for communication with owners or tenants.