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  1. Sync Calendars and Contacts in Apple

    10 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Dave commented  · 

    With RingCentral now retiring the Phone app, this is no longer a minor inconvenience but a major loss of functionality for Mac users. The new combined app removes a basic feature that previously worked well: native Mac Contacts integration for caller identification. Requiring customers to lose this capability, or to maintain awkward workarounds, is not acceptable. If this is not addressed, our company will be forced to look at other phone system providers.

    Dave supported this idea  · 

  2. Integrate local Mac Contacts within the app (like RingCentral Phone does)

    16 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Contacts  ·  Admin →
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    Dave commented  · 

    With RingCentral now retiring the Phone app, this is no longer a minor inconvenience but a major loss of functionality for Mac users. The new combined app removes a basic feature that previously worked well: native Mac Contacts integration for caller identification. Requiring customers to lose this capability, or to maintain awkward workarounds, is not acceptable. If this is not addressed, our company will be forced to look at other phone system providers.